If you ask most people, they would probably tell you they have a good attitude...and they're probably right. The difference between good and great can really by understood when things don't work out as planned or when you feel someone has wronged you. These are the situations that truly speak to your character and your attitude. Do you rise above and still have a great attitude or does all the goodness quickly fade? These situations allow you to either brand yourself as having a great attitude or one that is just good. And guess what? a good attitude is salt and pepper.
What does this have to do with sales? E-V-E-R-Y-T-H-I-N-G