The second time I attended a Rockefeller Habits workshop (we now teach them), Verne Harnish asked us a question:
If you were to fire everyone from your company today, who would you re-hire with enthusiasm? I came back to town and fired a few. You will be amazed, as I was, at the reactions from your other employees! The number one question from you employees or your team will be "what took so long?" Our question is how fast can you react once you realize you have the wrong people in the wrong seats. It is simple, but it is not easy. I do not know anyone who likes to fire people. It's not a pleasant feeling and I have done more firing than I ever wanted. What is most important to understand is that every person that needs to be free to find a new career is un-selling your company to your customers and your employees when you hold onto them too long. The speed in which you move sells or un-sells.
Recent Comments